Refund policy

Refund & Returns Policy

Returns

We accept returns within 14 days of receiving your order.

To be eligible for a return, items must:

• Be unused and in their original condition.
• Have all original tags attached (where applicable).
• Be returned in the original packaging where possible.

Non-Returnable Items

We cannot accept returns for:

• Items that have been worn, washed, or damaged after delivery.
• Gift cards or downloadable products (if applicable).
• Any items marked as non-returnable or final sale.

How to Request a Return

To request a return, please contact us within 14 days of receiving your order at:

Email: [your email address]

Please include your order number and reason for return.

Refunds

Once we receive and inspect your returned item, we will notify you of the outcome of your refund request.

Approved refunds will be processed to your original payment method within 5–10 business days. Please note that it may take additional time for your bank or payment provider to process the refund.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The item is faulty or damaged on arrival.
• We have sent the incorrect item.

Faulty or Incorrect Items

If your item arrives damaged, faulty, or incorrect, please contact us as soon as possible with your order number and photographs of the issue. We will work with you to resolve the matter promptly.

Contact Us

For any questions regarding returns or refunds, please contact:

Email: bablo.girlsclub.com